Category: Uncategorized

The Nightingale Team

Fowlam’s new brand honours a research pioneer

Fowlam’s CEO, Frances Brown talks about the process of rebranding the company and the thinking behind the new name. Back in 2016, my husband Michael and I had been working in UX/user research for a number of years. We had seen that there was a need, both in government and in the private sector, for…
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Innovate 2017 - Optimism tinged with concern

Innovate 2017 – Optimism tinged with concern

Innovate 2017 showcased impressive innovation. But is the necessary groundwork being done to support and sustain innovation in the long term?

Argue more! The importance of disagreement in design

Argue more! The importance of disagreement in design

Too much agreement in a team leads to a lack of discussion and exploration, according to Fowlam’s CRO Michael Brown

User Research in Agile Teams

Design Research in Agile Teams

Fowlam’s CRO Michael Brown talks about what he’s learned from his extensive experience of working as a user researcher on Agile teams